Return & Refund Policy

At Tickistan, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of the delivery date. To be eligible for a return, the item must:

• Be unused and in its original condition.

• Include all original packaging, accessories, and tags.

• Not show signs of wear, damage, or alteration.

To initiate a return, please contact our customer support team (support@tickistan.com) with your order number and reason for the return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Products damaged due to misuse, improper handling, or normal wear and tear.

• Items returned without original packaging or missing accessories.

• Products purchased during clearance or special sale promotions (unless defective).

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide clear photos of the product and packaging. We will review the issue and arrange a replacement or refund where applicable.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, your refund will be processed within 5–10 business days using the original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping

• If the return is due to our error (wrong or defective item), we will cover the return shipping costs.

• For all other returns, the customer is responsible for the return shipping charges.

Order Cancellation

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined above.

Contact Us

For any questions regarding returns or refunds, please contact us:

Email: support@tickistan.com
Website: www.tickistan.com

By placing an order with us, you agree to this Return & Refund Policy.